Information we collect
We may collect your name, email address, WhatsApp number, business name, project brief details, screenshots, account-recovery context, and any supporting information you choose to send through forms, email, or WhatsApp.
Why we collect it
The information is used to review your request, respond to your enquiry, assess project or recovery fit, provide next steps, prepare proposals, and maintain communication while work or review is ongoing.
Recovery-related information
For social media account issues, you may share sensitive context such as account handles, screenshots, timeline details, and access-status information. That information is used only to assess the issue and communicate a possible response path. Submission does not guarantee recovery.
How communication works
Communication may happen through website forms, email, and WhatsApp. By submitting a form or messaging us, you consent to being contacted about your enquiry, project, or support request.
Data retention
We keep enquiry information only as long as reasonably necessary for communication, record-keeping, follow-up, internal review, and legitimate business administration. Irrelevant or abusive submissions may be deleted or ignored.
Sharing
Your information is not sold. It may be shared only when necessary to operate the website, process hosting and form submissions, manage communications, comply with legal obligations, or protect the business from fraud, abuse, or misuse.
Security
Reasonable steps are taken to keep submitted information secure, but no web-based method of transmission or storage is guaranteed to be completely risk free. You should avoid sending unnecessary highly sensitive information.
Your choice
You may choose not to submit information through the site. You may also request that we stop follow-up communication related to a specific enquiry by contacting solution.techbro@gmail.com.
Updates
This policy may be updated from time to time as the business, website, or communication process changes. The latest version on this page will apply.